Privacy Policy

Effective Date: May 1, 2025

Elate Occasions (“Elate,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard personal information when you use our services or interact with our website. By accessing our website or booking our services, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

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1.1 Personal Information

We collect personal information you voluntarily provide when booking services, making inquiries, or contacting us. This may include your name, email address, phone number, event details, and payment information.

 

1.2 Website Usage Data

We may collect non-personally identifiable information automatically from your browser, such as IP address, browser type, operating system, referring pages, and timestamps for analytics and system performance.

 

1.3 Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, remember preferences, and track website activity. You can manage cookie preferences in your browser settings.

 

2. How We Use Your Information

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2.1 Service Delivery

We use your information to process bookings, coordinate events, and provide customer support related to our photo booth services.

 

2.2 Communication

We may contact you to confirm bookings, provide updates, answer inquiries, or send service-related notifications.

 

2.3 Marketing

With your explicit consent, we may send you promotional content, special offers, and updates. You may opt out at any time via the unsubscribe link or by contacting us.

 

2.4 Analytics and Improvements

We use aggregated data to improve our website functionality, enhance customer experience, and evaluate the performance of our marketing efforts.

 

2.5 Legal Obligations

We may use or disclose your information as required to comply with applicable laws, regulations, legal processes, or governmental requests.

 

3. Sharing of Information

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3.1 Service Providers

We may share your information with third-party vendors who assist with payment processing, website hosting, marketing, or event delivery. These providers are bound by confidentiality and data security obligations.

 

3.2 Legal Disclosures

We may disclose your information to authorities if required by law or in response to lawful requests.

 

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the successor entity.

 

4. Data Security

We use reasonable administrative, technical, and physical measures to protect your personal data. While we strive to safeguard your information, no method of electronic transmission or storage is 100% secure.

 

5. Your Rights

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5.1 Access and Updates

You may request to review, correct, update, or delete your personal information by contacting us at the email below.

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5.2 Cookies and Tracking Preferences

You can manage or disable cookies through your browser settings.

 

6. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from minors. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

 

7. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted to this page with a revised “Effective Date.” Please review this policy periodically.

 

8. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at: Events@elateoccasions.com